No Refunds, Returns, or Exchanges All sales are final.

Due to the nature of beauty, skincare, cosmetics, fragrance, and personal care products, we do not accept returns, refunds, or exchanges once an order has been placed.

This includes, but is not limited to:

• Change of mind
• Ordering the wrong item
• Preference in scent, texture, color, shade, or packaging
• Skin sensitivity or allergic reaction
• Opened, used, or damaged-by-customer items
• Sale, bundle, discounted, or promotional items
• Damaged, Wrong, or Missing Items

If you receive an incorrect, damaged, or missing item, please contact us within 24 hours of receiving your order. You must provide:

1. Your order number
2. Clear photos or videos of the item and packaging
3. A description of the issue

Once reviewed, From the 249 may offer a replacement, store credit, or another suitable resolution where appropriate. Requests made after 24 hours may not be accepted.